The latest technological innovation stems from a hotel in Cupertino, California, called The Aloft Hotel. Inspired by Star Wars’ R2D2, two robots named ALO, who are also referred to as “botlrs,” will be delivering towels, toothpaste, shampoo, and other merchandise to its hotel guests. A recent article featured in CBS News explains that the hotel “is trying to appeal to the most tech-savvy of customers, utilizing robots in lieu of humans,”(Hotel’s Robotic Butlers Could Revolutionize Room Service, CBS News).
This Silicon Valley hotel is going above and beyond to appeal to it’s guests, gaining its “botlrs” from Steve Cousins, CEO and co-founder of Savioke, the company who makes these hotel robots. The robots use sonar wave technology, cameras, and lasers, in order to avoid obstacles as they are making their way to guests’ hotel rooms. You’re probably wondering how they get up and down all the hotel floors without any fingers. Well, they use WiFi to communicate with the elevators in the hotel – talk about technological advances.
CBS News San Francisco explains what happens when hotel guests asks for particular items:
“When a guest calls the front desk asking for something — let’s say a bottle of water and a toothbrush — employees load up the basket up top, the room number is programmed and ALO is on its way. Once it arrives, the guest can enter a rating on its touchscreen or tweet a “tip,” using the hashtag #MeetBotlr,” (Hotel’s Robotic Butlers Could Revolutionize Room Service, CBS News).
So, instead of getting your items delivered by various staff members, at your door will be a robot, all prepared to give your items you requested when you called down to the front desk.
It may take some getting used to, but these robots work efficiently and effectively, letting staff members focus on other aspects of their hotel. In 2015, it is suspected that robotic butlers are being made for all 100 of the Aloft Hotels around the world. The botlrs really are redefining room service as we know it.
For more information on the innovative robot butlers created by Savioke, read CBS News’ article here. And next time you find yourself at an Aloft hotel, be on the lookout for these helpful botlrs.